Success Track Training at United Wholesale Mortgage in Pontiac, 2019

To understand how mortgage companies work, Ingressus visited the largest wholesale mortgage lender in the United States and met President and CEO Mat Ishbia.

To help your clients in the best possible way, we need to first understand the business structure of their company.

This week we went to marketing and business training with one of our partners – Artur Bartosik, the owner of Mega Mortgage Services, to the largest wholesale mortgage lender in the United States – United Wholesale Mortgage (www.uwm.com).

The company employs over 3,200 people at its headquarters. Everything works incredibly. The structure, organization of work, technology, as well as the open space environment created for employees helps the company to grow and have made a big impression on us. We had a pleasure to meet and have a word with the President/CEO of UWM – Mr. Mat Ishbia.

It was a great experience that helped us understand how mortgage companies function.

Success Track name card for Tomasz Popławski of Mega Mortgage Services, Illinois, on a UWM participant guide at the training
Our Six Pillars wall graphic at United Wholesale Mortgage: people, service, relationship driven, thumb pointers, continuous improvement, fun
Six pillars
UWM 2019 Goals poster listing six goals: people, service, compliance, quality, production and expenses
Goals of UWM
Success Track participants with United Wholesale Mortgage President and CEO Mat Ishbia in the atrium of the Pontiac headquarters
with CEO Mat Ishbia
Panorama of the open-plan marketing department at United Wholesale Mortgage headquarters in Pontiac, Michigan
Marketing Dept.
Spacious cafeteria with long tables, booth seating and a patterned wood wall at United Wholesale Mortgage headquarters in Pontiac
Cafeteria
Open-plan office floor with rows of workstations and team signs at United Wholesale Mortgage headquarters in Pontiac
Wide panorama of a large open office floor with hundreds of workstations at United Wholesale Mortgage headquarters
Employee gym with treadmills, elliptical trainers and exercise bikes at United Wholesale Mortgage headquarters in Pontiac
Gym
Indoor basketball court with a hardwood floor and a colorful mural wall at United Wholesale Mortgage headquarters
Basketball court
IT department at United Wholesale Mortgage seen through glass, with a wall of monitoring dashboards above the desks
IT Dept.
Illuminated panels presenting United Wholesale Mortgage values such as people, fun and friendship and continuous improvement
Success Track participants networking in the glass atrium of United Wholesale Mortgage headquarters, seen from above
Networking
Full auditorium during Success Track sales training at United Wholesale Mortgage, with a speaker on stage and UWM signs
Sales Training
Rows of participants listening during Success Track sales training at United Wholesale Mortgage headquarters in Pontiac
Sales Training
Ingressus with Michal Czartoryski in the lobby of United Wholesale Mortgage headquarters in Pontiac, Michigan
with Michal Czartoryski
Ingressus with Artur Bartosik of Mega Mortgage Services at a Success Track training table with name cards, UWM headquarters
with Artur Bartosik